waterrower support

S4 Firmware Update/Fix Registration

Important notice:

Earlier firmware versions, including 2.01 & 2.03, of the S4 monitor have difficulty connecting to the more modern usb-host-controllers.

If your monitor falls before the 2.01 firmware version, CLICK HERE to purchase your monitor upgrade.

WaterRower has produced upgraded firmware to resolve this problem, available in versions 2.10 and above

Note- you may check your firmware version as follows- Switch on your S4 monitor, press the "advanced" button until you reach advanced function 9, then press "OK". Your firmware version is now on the bottom right.

Please complete the registration form below to be contacted about updating your board to a newer firmware version.





*Zip/Postal Code:


Nearest Office:
*Email Address:



*Select Use:

*Serial Number:

(See the Silver Label located behind the monitor or on the Bottom Deck) or see LOCATING SERIAL NUMBER
Purchased from:


*Denotes field required in order to process